Return Policy

Live Goods – for all plants (flowers, trees, shrubs, etc.), all sales are final. No refunds or exchanges will be issued. No warranties or guarantees are implied.

Bulk Aggregates – for all bulk aggregates (stones, pebbles, screenings, etc.), all sales are final. No refunds or exchanges will be issued. No warranties or guarantees are implied.

Bagged Products – products must be unopened to qualify for a refund or exchange. Claireville Nursery will issue a refund or exchange on unopened bagged products so long as the following criteria are met:

  • Product must be unopened
  • The original receipt is presented
  • The product is being returned within 15 days of purchase

Gift Certificates – Gift Certificates issued by Claireville Nursery have no cash value and cannot be redeemed or exchanged for cash. For returns on products purchased with a gift certificate, Claireville Nursery’s original return policy applies. For live goods, bulk aggregates and soils, all sales are final, no refunds or exchanges will be issued, and no warranties or guarantees are implied. Any bagged products can be refunded or exchanged within 15 days of purchase and must be unopened to qualify for a refund or exchange. An in-store credit will be issued for refunded products that were originally purchased with a gift certificate.

Shipping Policy

When purchasing online, a minimum order of $100 is required to qualify for shipping. A $70 shipping fee will be applied to all orders that qualify for shipping. Claireville Nursery will deliver to any address in the area indicated by the map below. Areas that lie outside of the indicated area will be subjected to additional fees.

We deliver throughout the year, whether to a residential address or commercial site. The customer assumes complete responsibility and risk for deliveries made past the curb line, such as on lawns or driveways. We will always do our best to meet your delivery scheduling requirements. Delivery is not available outside of Claireville operating hours.

Curbside Pickup

Orders can be purchased online and picked up in-store.

Privacy Policy

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